Everything you need to know about Bambi Lifestyle.
From ingredients and rituals to orders and shipping, this guide is designed to make your experience feel as thoughtful and elevated as your hair care routine.
Healthy hair is a journey, and we’re here to support you every step of the way. If you can’t find the answer you’re looking for, please get in touch—we’d love to hear from you.
General
What is Bambi Lifestyle?
Bambi Lifestyle is a premium hair care brand dedicated to helping you build healthy hair through intentional daily rituals. We create thoughtfully formulated products that combine nature-inspired botanical ingredients with modern hair care science to nourish, strengthen and protect your hair.
What makes Bambi Lifestyle different?
We believe healthy hair starts with consistency, not complicated routines. Our products are carefully crafted using high-quality ingredients chosen for their nourishing properties, making it easy to turn everyday hair care into a luxurious self-care ritual.
Our Ingredients
What ingredients do you use?
Our formulas feature carefully selected botanical oils and extracts traditionally known for supporting healthy hair and scalp, including rosemary oil, amla, castor oil, jojoba oil and vitamin E. Every ingredient is selected with purpose to help nourish your hair naturally.
Are your products suitable for all hair types?
Yes. Our products are designed to support a wide range of hair textures and types, including natural hair, curls, coils, braids, protective styles and chemically treated hair.
Are your products cruelty-free?
Absolutely. We never test our products on animals and are committed to cruelty-free beauty.
Are your products free from parabens?
Yes. Our formulas are free from parabens and are created with your hair’s long-term health in mind.
Are your products vegan?
Many of our products are vegan-friendly. Please refer to each individual product page for detailed ingredient information.
Using Our Products
How often should I use your hair oil?
Our hair oil is suitable for regular use. Depending on your hair type and routine, it can be used several times a week or as part of your daily scalp care ritual.
Can I use the oil on protective styles?
Yes. Our nourishing oil works well with braids, twists, wigs, locs and other protective styles to help moisturise the scalp and reduce dryness. Check out our Hair & Body Oil.
Can I use your products on colour-treated hair?
Our formulas are designed to nourish and strengthen hair. If you have recently coloured your hair, we recommend checking the product instructions or consulting your stylist if you have specific concerns.
How long does it take to see results?
Healthy hair is a journey, not an overnight transformation. With consistent use as part of a healthy hair routine, many customers notice improvements in softness, moisture and overall hair condition over time.
Orders
How do I place an order?
Simply browse our collection, add your favourite products to your basket and complete your purchase through our secure checkout.
Can I change or cancel my order?
If your order hasn’t yet been dispatched, we’ll do our best to accommodate any changes. Please contact us as soon as possible after placing your order.
Will I receive an order confirmation?
Yes. You’ll receive an email confirmation immediately after your order has been successfully placed.
Shipping
Where do you deliver?
We currently ship throughout the United Kingdom. If you’re interested in international delivery, please contact us before placing your order.
How long does delivery take?
Delivery times vary depending on your chosen shipping option. Estimated delivery times are provided during checkout and in your dispatch confirmation email.
Can I track my order?
Yes. Once your order has been dispatched, you’ll receive tracking details where available.
Returns & Refunds
Can I return my order?
If you’re not completely satisfied with your purchase, eligible unused products may be returned in accordance with our Returns Policy.
How do I request a return?
Contact our customer support team with your order number, and we’ll guide you through the return process.
When will I receive my refund?
Once your return has been received and inspected, refunds are processed back to your original payment method. Your bank may take a few additional working days to complete the transaction.
Payments
Which payment methods do you accept?
We accept all major debit and credit cards, along with other secure payment options available during checkout.
Is my payment secure?
Yes. All transactions are processed using encrypted, secure payment technology to protect your information.
Product Care
How should I store my products?
Store your products in a cool, dry place away from direct sunlight. Always ensure lids are tightly closed after use.
Do your products have an expiry date?
Yes. Like all natural cosmetic products, our formulations have a recommended shelf life. Please check the packaging for the Product After Opening (PAO) symbol or expiry information.
Contact Us
How can I get in touch?
Our friendly customer care team is always happy to help. Whether you have questions about products, orders or your hair care routine, simply contact us through our Contact page or email us.
Do you offer hair care advice?
While we can’t provide medical advice, we’re always happy to help you choose products that best suit your hair goals and routine.